1. General
This website is operated by Ryans Perfume, a brand of Ryan's International LLC.
Throughout the website, the terms "we," "us," and "our" refer to Ryans Perfume and Ryan's International LLC.
These Terms of Service apply to all visitors, customers, users, and anyone accessing or using our website or services.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old, or you are using the website under the supervision of a parent or legal guardian.
- You will provide accurate, complete, and current information when placing an order.
- You will not use our products, services, or website for any unlawful purpose.
3. Products and Pricing
We make reasonable efforts to ensure that all product descriptions, photographs, prices, offers, and other information displayed on our website are accurate.
All prices are displayed in AED (United Arab Emirates Dirhams) unless otherwise stated.
Prices, promotions, product availability, packaging, and specifications may be changed without prior notice.
We reserve the right to modify, replace, limit, or discontinue any product or promotion at any time.
Product colours and packaging displayed online may vary slightly depending on screen settings, photography, production batches, or packaging updates.
4. Orders and Payments
All orders are subject to product availability, payment confirmation, and acceptance by Ryans Perfume, a brand of Ryan's International LLC.
Available payment methods will be displayed during checkout and may include:
- Credit cards
- Debit cards
- Other payment methods made available through our website
We reserve the right to reject, limit, or cancel an order where reasonably necessary, including in cases involving suspected fraud, incorrect pricing, payment issues, product unavailability, or incorrect customer information.
If an order is cancelled after payment has been successfully collected, any applicable refund will be processed in accordance with our Refund Policy.
5. Shipping and Delivery
We provide delivery across the United Arab Emirates.
Shipping charges and applicable delivery information will normally be displayed during checkout.
Customers are responsible for providing a correct and complete delivery address, mobile number, and other required delivery information.
Delivery estimates are provided in good faith but may be affected by courier operations, public holidays, weather conditions, high order volumes, incorrect customer information, or other circumstances beyond our reasonable control.
For further details, please refer to our Shipping Policy.
6. Returns and Refunds
Returns, exchanges, and refunds are subject to our applicable Refund & Return Policy.
Due to the nature of perfume, fragrance, and personal-use products, certain items may be subject to return restrictions once opened, used, damaged, or removed from their original packaging.
Approved refunds will normally be processed through the original payment method or another agreed method, subject to our refund conditions.
Customers are encouraged to review the Refund & Return Policy before completing a purchase.
7. Promotions and Discount Offers
Promotional offers, discount codes, free delivery offers, bundle deals, launch offers, and other promotions may be subject to specific conditions.
Unless otherwise stated:
- Promotions cannot be combined with other offers.
- Promotional codes may have expiry dates.
- Offers may be subject to stock availability.
- We reserve the right to modify or withdraw promotions where reasonably necessary.
8. Privacy
We respect your privacy and process personal information in accordance with our Privacy Policy.
Customer information may be used for purposes including:
- Processing orders
- Payment processing
- Delivery and fulfilment
- Customer support
- Fraud prevention
- Legal and regulatory compliance
- Marketing communications where consent has been provided or otherwise permitted
We may share necessary information with trusted third-party service providers such as payment processors and delivery companies.
9. Intellectual Property
All content available through the Ryans Perfume website, including but not limited to:
- Brand names
- Logos
- Product names
- Product photographs
- Graphics
- Website design
- Written content
- Packaging concepts
- Promotional materials
is owned by or used by Ryans Perfume, a brand of Ryan's International LLC, unless otherwise stated.
You may not reproduce, distribute, copy, modify, publish, commercially exploit, or use our intellectual property without prior written permission.
10. User Conduct
You agree not to:
- Use our website for fraudulent, illegal, or unauthorised purposes.
- Attempt to interfere with the website's security or functionality.
- Introduce viruses, malware, or harmful code.
- Misuse customer accounts, payment systems, or promotional offers.
- Copy or commercially exploit our website content without permission.
- Violate applicable UAE laws or regulations.
11. Third-Party Services
Our website may use or link to services provided by third parties, including:
- Payment gateways
- Courier and logistics providers
- Social media platforms
- Analytics providers
- E-commerce and website technology providers
Third-party services may operate under their own terms and privacy policies.
Ryans Perfume is not responsible for third-party websites, systems, or services that are outside our reasonable control.
12. Product Use
Our perfumes and fragrance products are intended for normal personal use.
Customers should follow any usage instructions or warnings provided with the product.
Avoid contact with eyes and other sensitive areas and keep fragrance products away from children, flames, excessive heat, and direct sunlight where applicable.
Individual reactions to fragrance ingredients can vary. Customers should discontinue use if irritation or an adverse reaction occurs.
13. Limitation of Liability
To the extent permitted under applicable UAE law, Ryans Perfume, a brand of Ryan's International LLC, will not be responsible for indirect, incidental, or consequential loss arising from the use of our website, services, or products.
Nothing in these Terms is intended to exclude or limit any consumer rights or liability that cannot legally be excluded under applicable law.
14. Errors and Inaccuracies
Occasionally, our website may contain typographical errors, incorrect product information, pricing errors, availability errors, or other inaccuracies.
We reserve the right to correct such errors and update information where necessary.
If an error affects an order already placed, we may contact the customer to provide appropriate options.
15. Changes to These Terms
We may update or revise these Terms of Service from time to time.
The latest version will be published on our website. Continued use of our website after updated Terms are published constitutes acceptance of the updated Terms, subject to applicable law.
16. Contact Us
For questions regarding these Terms of Service, orders, products, or customer support, please contact: